Cookie Policy

1. Personal Data Policy

Introduction
At Santa Mónica Crochet, we know that your data is as valuable as that secret crochet pattern only you know. That's why we've designed this policy with the precision of digital embroidery, so your personal information is always protected.

Scope and Commitment

  • Protection and Confidentiality:
    We are committed to maintaining the security and confidentiality of all information you provide to us.

  • Data Collected:
    We collect information such as names, email addresses, shipping addresses, and payment details solely to process your orders, improve our services, and personalize your shopping experience.

  • Exclusive and Non-Commercial Use:
    Your information is used exclusively to offer you the best service; we don't sell it to third parties without your explicit consent!

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Because in the future, more than ever, privacy will be the new trend. You keep your data, and we're responsible for safeguarding it.

2. Cookie Policy

Introduction
As with any good futuristic recipe, our cookies are the secret to providing you with a delicious and personalized digital experience. And no, we're not talking about the ones you eat, but the ones that make your browsing experience faster!

Use of Cookies

  • Functionality and Personalization:
    We use cookies to improve your experience and provide essential features by remembering your preferences and browsing habits.

  • Content and Ad Optimization:
    Thanks to these cookies, we can personalize the content and ads you see on our site, tailoring the experience to your unique style.

User Options

  • Total Control:
    You can choose to disable cookies in your browser, although please note that this may affect full site functionality.

  • The Last Word:
    You decide, and we'll always be ready to adapt to tomorrow's trends.

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In an increasingly digital and advanced world, our cookies ensure that your experience at Santa Monica Crochet is always memorable (and with a touch of futuristic flavor!).

3. Sales Policy

Introduction
Shopping at Santa Monica Crochet is as simple as tying your shoelaces... or rather, as swiping your mouse. Our Sales Policy is designed to guide you through every step of the process and ensure a hassle-free shopping experience.

Purchasing Process

  • Selection and Payment:
    To start an order, simply add the desired products to your cart and proceed to checkout.

  • Verification and Confirmation:
    Once payment is verified, we begin processing your order.

  • Continuous Notifications:
    We'll keep you informed of your order status through notifications until you can enjoy your purchase in the comfort of your home (or your high-tech sofa).

Pre-Order Policy

  • Made to Order:
    Some garments are made especially for you, as if they were made on a 3D printer from the future!

  • Clear Details:
    The processing time will be indicated in the product description.

  • Advance Payment:
    Place your pre-order by paying in advance, and we'll begin working on your order as soon as payment is confirmed.

  • Recommendation:
    Carefully review the description and take into account the processing time to avoid surprises in your time machine of expectations.

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With our Sales Policy, the path to purchasing our products is as seamless as connecting to a 5G network, ensuring a seamless and hassle-free shopping experience.

4. Exchange Policy

Introduction
We understand that minor issues can arise from time to time, and we're here to resolve them with the speed and efficiency of a futuristic algorithm. This policy explains how to proceed if a product doesn't meet your expectations.

Change Procedure

  • Term:
    If the garment has defects or flaws, you can request an exchange up to 7 days after purchase.

  • Requirements:
    You must provide evidence of the fault, such as clear photographs of the problem.

  • Communication:
    Contact our customer service team at bikinisantamonicacrochet@gmail.com .

Closing
At Santa Mónica Crochet, we strive to guarantee the quality of our products. If something doesn't turn out as expected, we're ready to intervene (with the precision of a friendly robot from the future) and leave everything sparkling clean.